Privacy policy

Last updated: July 1, 2026

1. Introduction

Welcome to WhizTurtle- Educational toys store. We are committed to protecting your privacy and safeguarding your personal information. WhizTurtle Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Shopify store.

Our business is located in Brampton, Ontario, Canada.

2. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

Name

Billing and shipping address

Email address

Telephone number

Payment information (processed securely through Shopify Payments)

Order history

Device Information

We may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on our website

Cookies and similar technologies

3. How We Use Your Information

We use your information to:

Process and fulfill your orders

Process payments

Arrange shipping and delivery

Communicate regarding your order

Respond to customer service requests

Detect and prevent fraud

Improve our website and customer experience

Comply with legal obligations

4. Payment Processing

Payments are securely processed through Shopify Payments. We do not store your full credit or debit card information.

Shopify and its payment processing partners securely handle payment information in accordance with applicable security standards.

5. Shipping

To deliver your orders, we share necessary shipping information (such as your name, shipping address, and phone number where required) with shipping carriers and logistics providers through Shopify Shipping.

Information is shared only as necessary to fulfill your order.

6. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences

Keep your shopping cart active

Improve website performance

Analyze website traffic

Help prevent fraud

You can disable cookies through your browser settings, although some features of the website may not function properly.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, including:

Shopify

Shopify Payments

Shipping carriers used through Shopify Shipping

Government authorities where required by law

These providers receive only the information necessary to perform their services.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

Although no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable measures to protect your information.

9. Data Retention

We retain personal information only as long as necessary to:

Complete your orders

Maintain business and tax records

Resolve disputes

Meet legal obligations

When information is no longer required, it is securely deleted or anonymized.

10. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request to:

Access your personal information

Correct inaccurate information

Withdraw consent where applicable

Request deletion of personal information where permitted by law

To exercise these rights, please contact us using the information below.

11. Children's Privacy

Our products are intended for purchase by adults. We do not knowingly collect personal information directly from children under the age of 16.

If you believe a child has provided personal information, please contact us so we can remove it where appropriate.

12. Third-Party Services

Our website is hosted by Shopify.

Shopify provides the online e-commerce platform that enables us to sell our products. Your information may also be processed by Shopify and its service providers as necessary to operate the store, process payments, and fulfill orders.

Please review Shopify's Privacy Policy for additional information.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

[WhizTurtle- Educational toys store]

Brampton, Ontario, Canada

Email: [info@whizturtle.com]

Phone: [647-870-3015]