Privacy Policy

Privacy Policy – WhizTurtle

Effective Date: 07-04-2026

At WhizTurtle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

When you make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Payment information (processed securely via Shopify)
  • Email address
  • Phone number

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support)
  • Screen orders for potential risk or fraud
  • Improve our website and customer experience
  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We share your information with trusted third parties to help us operate our store, such as:

  • Shopify – to power our online store
  • Payment providers – to process payments securely
  • Shipping partners – to deliver your orders

We may also share your information to comply with laws or respond to legal requests.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart
  • Improve website performance
  • Understand customer behavior

You can disable cookies in your browser settings, but this may affect your experience on our website.

5. Your Rights (Canada & International Users)

If you are a resident of Canada or other regions, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent for marketing communications

To exercise these rights, contact us at the email below.

6. Data Retention

We keep your order information for our records unless you request deletion.

7. Data Security

We take reasonable precautions to protect your personal information. All payments are processed securely through Shopify and its payment providers.

8. Third-Party Services

Our website may include links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions or concerns, contact us:

WhizTurtle
📧 whizturtle9@gmail.com
📞 905-515-2094
📍 14 Trumpet Valley Blvd, Brampton, Ontario, L7A 3P3, Canada

11. Advertising & Marketing

We may use your information to provide targeted advertisements through platforms like:

  • Facebook / Instagram Ads
  • Google Ads

You can opt out of targeted advertising by adjusting your ad settings on these platforms.